Monday 18 August 2014

Facebook update Invite friends to Facebook page disappears

Facebook page likes and invite friends has disappeared from Facebook pages.


Facebook update removes invite friends to your page


Where has my page likes and invite friends to Facebook Page gone?

It looks like Facebook has made a change to Facebook pages today and have removed the number of likes and the ability to invite friends to the page.

This is very strange and is currently impacting the desktop versions only. The app is still displaying the like count and the invite friends. Might disappear in the next release.

This may be another change to generate more money for Facebook and force businesses to pay to get page likes. 

It might be the time to move to Google Plus instead.


Sunday 16 February 2014

Acupuncture Appointment Booking Software



Acupuncture Appointment Booking Software


Common reasons  why not to get Acupuncture:


  • I’m afraid of needles
  • Its not scientific
  • I don't have time



These are three common reasons listed for why people don’t get acupuncture treatments. But could there be another reason? How about:
“It’s too hard to get an appointment.”
Running an acupuncture clinic should be like the therapy that you provide – free from blockages, flowing smoothly, and thriving on positive energy. Unfortunately, inefficient day-to-day activities can cause even the most balanced person to feel out of whack. So how can you regulate the flow of clients coming in and out of your clinic?

Acupuncture Appointment Booking Software


Try Acupuncture online appointment booking software from bookitlive.
Is your clinic chi suffering from these three common appointment ailments?

1.                Your appointment book is stuck at your clinic
When you have multiple clients, and employees to manage, you need to be able to access your appointment bookings from anywhere anytime. Whether you are using a paper appointment book or desktop software, you still have trek to your clinic when you want to make changes.
A web-based online appointment booking system solves that problem. Not only can you log in from any computer with an Internet connection, you can also view your scheduled appointments and book new ones from your smartphone or tablet.
2.                Your staff spends too much time booking acupuncture appointments
Picture this: your client comes in for her first Acupuncture appointment. She’s understandably nervous, as you can see by her fidgety hands and rapid eye blinking. Her voice is shaky as she tries to make small talk with the receptionist. Clearly, she is looking to your staff to ease her nerves, as well as her joint pain. But it’s not going well. The phone is ringing constantly and she’s kept anxiously waiting while your staff is busy setting and rebooking appointments.
This can really put a cramp in a client’s first impression, as well as set a bad tone for the rest of the session.
(Incidentally, on the slight chance you might need to make amends for keeping a customer waiting, here are six tips for overcoming a bad first impression. Not that you’ll ever need this, of course.)
3.                Your clients want to book their own appointments
It’s annoying to be standing in a lobby waiting to be helped while a receptionist is on the phone. But just as annoying is waiting on the other end of the phone line for someone to pick up so you can book an appointment.
Acupuncturist appointment booking software allows your customers to book their own appointments, quickly and easily. And if their schedules change, they can log into their own secure account and either update or cancel their appointment. Your staff is immediately notified, the phones stay quiet, and your clients get the personalised attention that they want.
Upgrading your appointment booking process can not only alleviate these pain points, but bring a higher level of customer satisfaction to your clients.

Acupuncture appointment booking doesn’t have to be a pain
When your business is regulating the flow of energy in a person’s body, it makes sense that your clinic should be all about the flow. Yet many acupuncture clinics are hesitant to try a technical approach to what used to be a highly manual activity.
Wait, where have we heard that before? Hesitant to try something different…rings a bell…
Most practitioners have heard every reason under the sun why people are apprehensive about acupuncture. But anyone who has tried it knows that one session is all it takes to become a believer.

The same holds true for online appointment booking software for acupuncturists. It’s painless, relieves the pressure of a clogged up scheduling process, and you’ll feel fantastic afterwards.
So why are some acupuncture clinics still clinging to paper appointment books? Human nature is to be wary of change. But, while any new partnership requires research and contemplation, consider this - bookitlive has been helping 1,000’s of businesses in 16 countries save time, increase productivity, and increase revenue. So, don’t worry – trying bookitlive won’t hurt a bit!
Do you have any reservations about trying a web-based booking software? Let us know – we’d love the chance to answer any questions!
Click here to learn more about how works.

By David Godbold - Online Booking Specialist  at bookitlive

Tuesday 11 February 2014

Online Appointment Booking Software for Tax Agents, Tax Returns and Accountants.

Online Appointment Booking Software for Tax Agents, Tax Returns and Accountants


Are you ready for the next Tax session?




Now that the busy tax session is over it is the time to start planning for the next. If your business processes same day tax returns you will know what a nightmare it is arranging all the Accountant appointments.

This was the case with the Crowe Howarth Same Day Tax returns in Tasmania before moving all their appointment bookings online. Clients can simply select a time that suits them fill in the online form and the appointment booking is confirmed.

Enterprise Appointment Booking Software




For more information about tax agent and accountant booking software  visit the bookitlive website at




About bookitlive: bookitlive provides easy and efficient online appointment booking software for small medium  and enterprise businesses. Book, booking, booked.

Tuesday 21 January 2014

Appointment Booking software for Bank Branch Transformations



Appointment Booking software for Bank Branch Transformations


Physiotherapist appointments, car servicing, fitness classes, tax returns, And, more recently, booking bank branch visits.

As consumers manage more of their lives online, banks, slowly but surely, are updating their websites to make banking fit in with a digital lifestyle. In one new trend, they're letting customers schedule in-branch appointments online using mobile device, tablets and PC’s.

Bookitlive's online appointment booking software is currently being used for a banking trial for booking appointments at Bank branches. The online software lets people pick the branch location, service expert and schedule a confirmed appointment time. This will help branch personnel avoid missed business connections and consumers escape long lobby wait times. The software will eventually affect the way the bank staffs personnel communicate with their customers regarding scheduling appointments.

Small businesses have been leading the charge into online appointments with health based businesses taking online appointment booking since 2008. Most financial institutions, however, have yet to integrate such software into their business model.
That will change.

Banks are being pressured to rethink their channel delivery strategy as branches continue to lose volume and customers move online to interact with the bank — and whether they abandon the a bank's site to apply for a mortgage or loan at a competitor .

The appointment booking software not only helps managers determine the right level of staffing but also creates an opportunity for the employee to prepare for the customer who gets his needs met at a convenient time.

The appointment booking software opens a number of possibilities for bankers in how they serve customers and when to do so. The software could eventually show Bank branches when it needs to staff up specific specialists at a certain time of day so that a mortgage expert is not just waiting to see if someone shows up.  It allows them to know when customers want to be in branches.

The online appointment booking software will also smooth phone-based interactions. "Nobody wants to go through the IVR hold and then find someone who can't help you.
And ideally, a bank's varied channels would work in harmony so that if a person calls up the bank, the agent could book the appointment on behalf of the customer, should he wish.

Bookitlive makes the appointment booking capability available online by integrating the booking software into the Banks website.

If you're interested in testing out bookitlive contact us via our website or book an appointment online.

By David Godbold - Online Booking Specialist  at bookitlive

 UPDATE:


I thought I would add an update of my recent experience in making an appointment booking to see my local branch Personnel Banker to highlight the inefficiencies with their existing processes.

Here is the scenario: I had recently paid off a loan and wanted to talk with a Personnel Banker about my options to refinance.

I searched the banks website to find the contact details for my local branch. The only way to contact them was by email.

I sent an email to the address asking for an appointment time to see a personnel banker.

A few hours later I received an email asking what time could I come in.

I responded with two times of two different days.

I did not get any response for a week. Both days I had asked for had passed.

I send another email asking if I could come in tomorrow at 10:30am.

I received a response saying that was OK.

On arrival I asked to to see the person who responded to my email and was told I needed to see someone else as they were busy.

That Banker was already serving someone else so I had to wait 20 minutes for her to finish. 

How would you rate the customer service?