bookitlive's new online availability calendar interface

August , 2014

bookitlive's new online availability calendar interface 

Melbourne, Australia — bookitlive's new online availability booking interface makes booking appointments online even easier, the goal was to improve the public online booking interface to make booking doctors, attorneys, therapists, stylists and everyone in between simple easy and convenient. A clean and accessible appointment booking software with 24/7 booking capability and automated appointment notification reminders.

bookitlive aims to be anywhere service providers schedule appointments with clients, whether large enterprise or small businesses.

bookitlive is everything clients need to grow their business online, as the appointment booking software allows them to get organised, save time and book more appointments without increasing operational costs. It allows customers 24/7 access to their business, enabling them to make bookings and appointments.

While most service providers have already some kind of appointment scheduling software installed most of them aren’t optimized and cannot be updated in real time, resulting in wasted money and resources. Specifically addressing the health and beauty industry, but also doctors, personal trainers, car servicing, tour operators, driving schools and any other business that takes appointments and bookings over the phone, bookitlive wants to be the main platform for all online bookings on the internet.

Clients who want to try out bookitlive can sign up for the fully working 30-day trial version, free of charge.

For more information about bookitlive please visit the official website at https://bookitlive.net

About bookitlive International:

Learn how bookitlive online booking software can work for your business. Visit http://bookitlive.net

About bookitlive: bookitlive provides easy and efficient online appointment booking software for small medium  and enterprise businesses. book, booking, booked.

 

What to look for when reviewing online appointment booking software?

What to look for when reviewing online appointment booking software?

Here are 10 features to consider when reviewing online appointment booking software for your business:

1. Real-time scheduling. Clients don't want to wait to find out if their booking request went through they want instant confirmation. Does the software confirm the appointment as soon as it's made?

2. Mobile apps. Can you access the appointment booking software from your smartphone or tablet?

3. Calendar synchronisation. Can you feed the appointment booking details into other calendars you use, such as iCal, Google Calendar or Outlook?

4. Automatic appointment reminders. Will the online appointment booking software automatically remind clients they have a booking? Does it support e-mail and SMS text messages?

5. Connection to social media. Can clients make bookings  from your Facebook page ?

6. Instant promotions. If you've identified a period or service that's under-booked, can you send out an email of SMS text message promotion or limited-time deal from within the appointment booking software?

7. Multiple log-in: Can several staff members log in to view and manage appointments at the same time? Can you limit access by role, so that, for example, a Driving Instructor can see his appointments only but not see other instructors appointments?

8. Database. Can it export client contact details and booking history?

9. Portability: Does the service let you export all the data to load into other applications such as  email marketing mailchimp program or accounting software Zero ?

10. Ease of use. It's no fun to struggle with a counter-intuitive interface. Does the booking interface make it easy to find the next availability and make an appointment booking?

Buyer's Guide for Patient Appointment Management Software

Buyer's Guide for Patient appointment management software

 

 The patient appointment management software market is surprisingly complex for such a straightforward application. Most software providers offer some degree of medical appointment management functionality, resulting in a fragmented market with hundreds of options for just about every medical specialty and size of organisation. This guide helps buyers understand the medical appointment management software market and know where to begin their research.

What is Patient appointment management Software?

Electronic patient appointment management systems are designed to help alleviate the burden of no-shows and last-minute calls to reschedule appointments. These systems help practices manage the process of setting patient appointment bookings and follow-ups. At the individual level, systems help practice managers and receptionists record patient contact information and demographics, appointment times, reasons for visits and notes, and billing or insurance information. The primary goals are to help practices automate the appointment booking process, minimise no-shows and cancellations and maximise the number of patient visits.

More advanced Patient appointment management systems will provide automated email and SMS text message reminders to patients, and allow patients to book a confirmed appointment times and complete forms online.

Implementation Strategies

Medical appointment management software buyers will have the option to purchase a standalone system or a full suite of integrated appointment management and billing modules. The right deployment option will depend on the buyers' requirements and budget. In general, most companies that offer medical appointment management software require buyers to purchase multiple modules in a suite.

However, standalone medical appointment management software can be more affordable than complete suites.

Another viable option for buyers looking for an affordable deployment option is to consider software as a service (SaaS), or online Patient appointment management Software. In addition to being a cost-effective way to get a Patient appointment management system up and running, web-based solutions can be easier to host and maintain because the system is installed off-premise and supported by the vendor rather than internal IT staff.

What Type of Buyer Are You?

Before you can evaluate appointment management systems, you’ll want to know what buyer category you belong to. We believe 90%+ of buyers fall into one of these categories:

 Standalone buyers. These buyers are looking for a straightforward solution without lots of bells and whistles, but something robust enough to support their primary needs.

 Complete suite buyers. These buyers work for practices that are looking for appointment functionality integrated with billing modules.

Cost-conscious buyers. These buyers have the most basic needs and are typically looking for an affordable option. They may be open to a online software, but due to their budget they will likely implement an on-premise system.

 Multi-location buyers. These buyers work for practices that need to access appointment data from multiple locations, including satellite offices, hospitals, or home. They often prefer online deployment due to ease of implementation and sharing of data. 

The Patient appointment management Software Markets

These market trends should be considered as you select a system.

SaaS. SaaS solutions have become very popular and comprise a large portion of appointment booking implementations. Web-based deployment makes it easy for smaller practices to implement a system without IT staff, and it also helps large practices share data across multiple locations.  

Patient portal. More and more vendors are offering patient portals that allow patients to request appointment times online. These portals are typically integrated with systems that offer electronic medical records and/or billing. 

Online services.  Online appointment management software is a combination of both a SaaS solution and a Patient portal and allows patients to make their own confirmed appointments online and automates the appointment reminders.

Appointment management software should benefit the providers, front reception staff and the Patient.

Buyers should expect to realise the following benefits when implementing online Appointment booking systems:

Organisation and efficiency. Reception staff should be able to see quickly when providers are available. They should be able to gather patient information and finish the call quickly, allowing them to focus on providing quality service to their patients

Improved provider-patient communication. By receiving automated appointment reminders via SMS text message and email, patients are much more likely to confirm and show up for their scheduled appointment times.

Improved patient experience. By streamlining the appointment booking process, patients face fewer of the annoyances they can face when calling to book an appointments - long hold times, back-and-forth determination of suitable appointments, and lengthy explanations of chief complaints and contact information.

Reduced no-shows. One of the biggest challenges for outpatient health care providers is reducing the number of patients that simply fail to show up for their appointments. This results in wasted time and money. Online appointment management software can help staff track and analyse no-show trends within their practice. In addition, the system can assist in determining the most effective method for managing and sending appointment reminders.

Walk up appointments. Online appointment management software could also permit doctors to offer walk up appointments. While this would require additional staff support to continuously monitor and evaluate appointments, no-shows, and waitlisted patients, it could lead to greater patient satisfaction and revenue.

For more information about online patient appointment management software features.

Appointment booking requirements differ across business sectors

Appointment booking requirements differ across business sectors

bookitlive an expert in online appointment booking software solutions has announced the findings of a recently-released analysis that shows over 20 different time slot durations utilised by its client base. This fact demonstrates the complexity of booking appointments and affirms the need for service providers to adopt a configurable appointment booking software  solution that lets them determine their own booking time-slot increments, not just select them from a small offering of pre-determined times.

bookitlive analysed the following business sectors to determine their booking time slots requirements:

Accountants,  Acupuncturists,  Astrology Readings, Barista Training Course  Beauty Salons,    Bicycle Servicing Workshops,  Bowling Clubs, Car Servicing, Car wash,  Career Coaching, Charities, Children Entertainers, Chiropractors  Day Spas, Dentists,  Dive Instructors, Doctors, Driving Schools, Environmental Auditors, First Aid Training, Fishing Charters, Fitness Centres, Jet Flight Simulators,    Go Karting Centres, Golf Instructors, Gyms, Beauty Salons, Hypnotists, Language  Classes Laser Clinics, Lawn and Garden Maintenance,  Makeup Artists, Maintenance Services, Massage Therapists, Myotherapists, Nail Salons, Naturopaths, Osteopaths, Paintball Centres, Personnel Trainers, Photographer, Physiotherapists, Pilot Training Podiatrists, Real Estate Agents, Recording Studios, Reflexologists, Restaurants,  Surfing School, Tanning Salons, Tattoo Studios,  Tax Agents, Teeth Whitening Clinics, Trampoline Centres Tour Operators, Tutoring Services, Vaccination Services, Uniform Fitting, Veterinarian, Waxing Salon, Weight Loss Centres

“Not every business schedules 15-minute or 30-minute appointments,” says David Godbold, CTO of bookitlive. “Some may schedule two-minute appointments, while others may have a need to schedule 90-minute blocks of time.

The findings show that 15-minute time slots are utilised the most, followed by 30-minute, 60-minute, 10-minute and five-minute. The length of time slots utilised by bookitlive’s clients ranges from one minute all the way up to 360 minutes, showcasing the need businesses and organisations have for appointment booking software.

“The ‘One-Size-Fits-All’ model simply does not work when it comes to appointment booking, as these stats clearly show.”

bookitlive online appointment booking software gives service providers the ability to tailor the perfect booking solution by enabling them to select the exact, specific booking time-slot interval for their appointments bookings. This option allows them to keep existing appointment booking procedures in place without having to change or comprise them when implementing an online appointment booking solution.

Additionally, service providers benefit from the software’s instant accessibility from any Internet-connected smartphone, tablet, laptop or other device, which enables them to view and manage their appointment bookings while “on the go”, on-site with their clients, or from any other locations outside their business.

As a leading online appointment booking software supplier for all-sized businesses from retail to enterprise, bookitlive provides the appointment booking industry’s most proven and dependable features and functionality to automate, streamline and simplify the entire appointment booking process from start to finish. This includes online self-booking, whereby clients can book their own appointment bookings from any Internet connection—including mobile booking on smartphones and tablets such as the iPad, Android—at any hour of the day; automated e-mail and SMS text message reminders sent 24 hours prior to a scheduled appointment time.

Especially well-suited for enterprises, franchises, corporations and large and medium-sized businesses, bookitlive offers the most advanced suite of services designed to enhance the unique online appointment booking needs of these groups. Service offerings include:

• Setup Services
• Training Services
• Premium Support
• Customisation Services

Learn how bookitlive online appointment booking software can work for your business.

About bookitlive: bookitlive provides easy and efficient online appointment booking software for small medium  and enterprise businesses. 

book, booking, booked.